Senior members of the team giving quick tips and guidance to juniors has really been the bedrock of many businesses training. This proximity training has taken a hit, and may not return.

But that doesn’t mean you need to pay out to replace it.

Our guest, Diane Law is a leader in learning and development. She talks you through the options to replace this informal training in a way that retains the simplicity, and affordability.

Along with a few other inspirational ideas to boost the quality of your staff, your product and ultimately your customers satisfaction.

If you would like to connect with Diane you can find her LinkedIn profile here.